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Importance of Digital Incident Reporting

As we speed up our journey down the rabbit hole of digital information and technology, digital incident reporting is becoming increasingly important.

A growing list of rules and regulations that apply to a wide range of businesses and government agencies pervades, creating further need to double and triple check a variety of points within accountability parameters. With paper systems in place, there are many levels of access that must be diligently adhered to, including chains of command, location, and ease of transfer-ability. And while this all may seem overwhelming, it does not even address the near inability to create logistics reports, look at data, and trace patterns to understand incidents further without requiring countless man hours.

Why Digital Incident Reporting Is Important

Thanks to the Freedom of Information Act, we now need to easily pull up a report listing all health and safety incidents that have happened in a single facility at any time. This can truly be a game changer in showing the legitimacy of organizations. Having stored documentation that is easily accessible in one database can also be key for any company and could be the actual difference between winning and losing in cases related to incident-based legal defense. There are a number of positive incentives to being organized, and once achieved, the ROI for being prepared and thorough seems well worth the invested time and effort in cases where it is needed.

With a modern digital incident reporting system in place, you can create reports which are easily logged into the IncidentAdmin database of Operations Commander (OPS-COM) and gathered into one virtual location. It really doesn’t get any more convenient and saving time is a huge advantage.  With paper systems, we spend so much of it just transferring the information and trying to keep track of it. However, today we can let the computers do the transferring, tracking and recording which is a giant leap in time-based productivity. This will free up much of your organization to create a much more highly functioning set of working parameters, which builds momentum for better health and safety records.

The Benefits of Digital Record Keeping

Tracking resolution of escalated incidents is a large part of the overall process when looking at the necessary resources being utilized within a paper system. These are reports that require further attention, which will need follow-up practices to be deployed. Still think a paper system is the way to go? There are so many arguments against paper-based systems at this point that it is clearly counter intuitive to rely on the old ways of processing incident reports. Digital connection means virtually linking everyone involved and allowing them access to the information in one cohesive group. It’s accountability at its strongest.

Additional benefits is the ability to track repeat offenders or people tied to multiple incidents. Unfortunately, scammers will always try to beat the system; however, a digital incident reporting system not only creates a record for backup of acceptable process. This means that the reporting efficiency is much more easily executed, accurate, and reliable. With the ability to create summary reports that can be shared among the key decision makers can drastically cut down on the amount of catching up anyone in your organization might have to do in relation to workplace incidents. This summarizes the most pertinent information directly to the individual(s) who need it. It’s quick, efficient, and simple – all in a few clicks.

Digital incident reporting lightens caseloads, creates a more streamlined process, and allows the system to support workers instead of using manpower to support the system. So, while paper systems have had a good run… it appears digital incident tracking is here to stay!

IncidentAdmin a reliable incident tracking and reporting element that can be linked to ParkAdmin and ViolationAdmin seamlessly making
Operations Commander (OPS-COM) Parking and Security Management Solution the most comprehensive solution in the market today.


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