For the last 20 years, Carleton University has used what is now known as the OperationsCommander platform to manage the parking for thousands of student, faculty, and guests. In 2001, the university started using ParkAdmin, a module of OPS-COM, to keep track of permits and streamline enforcement. The savings on administration costs were so significant…
I started this article more then a year ago and then it fell by the wayside. Today the idea of the Parking Industry investing in technology has never been more pressing. As the World moves slowly into some phase of COVID-19 recovery it has become increasingly more important to be able to provide services to…
Pesky Outstanding Parking Fines – A Headache for Parking Managers. On a quest for information, I allocated some time over the past year and talked to various people who manage parking. What I stumbled across was a common challenge talked about; How do I collect outstanding revenues from tickets? What are others doing to collect these revenues? When managing parking…
Parking an excellent source of revenue “We do not consider parking to be a revenue source.” I read that quote in a blog post from a Director at a University in the Midwest and wondered if I’d read it correctly? It got me thinking; how many other educational organizations have the same outlook about parking…
Parking Tickets, no one likes them or the people who issue them! Let’s face it no one likes to get a parking ticket. It is expensive and annoying. It feels like it’s a money grab for greedy organizations right? Wrong. Parking enforcement is actually a resource. Unfortunately, there aren’t unlimited spaces. Allowing people to break…
The secret is out… Organizations can take parking monitoring to a whole new level. All thanks to the pairing of parking and security software solutions and LPR camera system integrations. Proper LPR integration would combine cutting-edge LPR technology with a parking and security management solution creating a more cost-effective and accurate way to monitor parking permits,…
First a bit about the history of OPS-COM… The OperationsCommander (OPS-COM) Parking, Security, and Safety Management software suite originally ParkAdmin parking management. ParkAdmin also had a predecessor though unnamed. That original system we developed somewhere around 2005 was a system for tracking the ownership of parking passes. Not much to it but represented a better way to track…
Managing payment processing for your parking department is a vital part of your operations. You want to handle the process and data correctly to avoid problems for you or your clients. We recently rolled out information about using hosted payments for payment processing for parking management clients. We believe this is a better, more secure…
It is important to understand security vulnerabilities for parking management as you might think that hackers are not interested in your parking management system, but they are. The information you collect on vehicles and individuals is the kind of data that hackers are looking for. While the bad guys might initially intend on hacking to…
The move to digitally capture parking data can be an essential tool to evaluate your parking operations and find ways to make improvements that help generate revenue and improve the driver experience. While not everyone looks to parking as a revenue source, they should be evaluating their data to see if they are reaching their…
Nobody likes to see spots in a permitted lot sitting empty as they circle looking for an available space. At least a “Garage full: monthly permit holders only” sign tells us someone is either using those spaces or paying for them. By using a shared parking approach, parking authorities can eliminate the empty spots when…
Most people wouldn’t think parking enforcement and the boot would be a form of customer service, but it is. Those who have outstanding violations may not think so. However, for the rest of us who follow the parking rules by merely finding a spot to pay and paying for it to keep parking accessible and fair.…
Parking enforcement ROI is an appealing prospect for many who manage parking. LPR parking enforcement offers opportunities for improved management with reduced long-term costs. It can also open up opportunities for improved revenue generation. While the technology is not new, many want to better understand the associated costs and the projected return on investment (ROI)…
Full disclosure before we get too far into this. OPS-COM offers a single-vendor parking security system for related management so we’re clearly biased when it comes to this topic. We believe the benefits of a single vendor far out way the potential drawbacks. But, we’ll try to be objective in this blog because ultimately, we…
How common is parking permit fraud at your organization? Have you ever thought about the effect it has? It’s about more than just lost revenues. It is also about costs and controlling unused spaces. Your team has to find, ticket, and pursue these culprits while they remove parking spaces for drivers who pay. This can…
