Automate alarms or instant notification on handheld

Automate Alarms for Instant Notification of Blacklists

Improve security with automated alarms for blacklisted individuals and vehicles, and an automated  be-on-the-lookout (BOLO) process for the safety of your security staff. Once tagged, IncidentAdmin will automatically notify relevant users when a subject on the blacklist is identified.

Identification comes through an issued citation, vehicle identification on LPR cameras, use of an access card, or manual identification in a dispatch or incident record.  Automated alarms and instant notifications are also sent to all hand-held devices for field staff.

Tag Individuals and Vehicles of Interest

  • Add People or License Plate blacklist alarms to individual and vehicle records
  • Add history details or comments to tagged subjects
  • Admin users have unlimited access to tagged subjects to make informed decision

Customize Notification Settings

  • Define alarm access and notification protocols for your user types
  • Establish parameters for information accessed in alarm records
  • Create custom protocols for alarm responses based on alarm type

Automate alerts to your patrol teams handheld devices

Keeping your patrol teams safe, prepared, and informed with current alert information to their patrol devices.  Color-coded alerts helps your team understand what is urgent and a priority.

Vital Information is Available and Secure

Patrol officers receive alert notifications on their Android devices whenever an administrator issues an alert to the patrol team.

Complete details about the alert are not displayed on the device for security reasons but security personnel are notified that this is a person or vehicle of interest.  Patrol officers have the information they need for effective patrols at their fingertips.

Immediate Security Notifications

Automated alarms and instant notifications will display on the remote enforcement handheld devices as they come in.  Security personnel can also view these security notifications at a later in the Message Alerts tab of the device.

Message Alerts tab on patrol devices

Categorize Alerts for Easy Reference

Administrators or managers can categorize all automated alerts for easy reference by your patrol team.

Security notifications can be created in three different categories to help your team quickly determine the urgency of the message.

  • Yellow Alerts: used to inform personnel of security events that should be monitored
  • Blue Alerts: for non-urgent communication or informational purposes
  • Red Alerts: for situations that require immediate action
Alert categories on patrol devices

Realtime security notifications and automated alarms for your operation

You can customize the OPS-COM system to define security alerts and how and when your team receives notice that a person or vehicle of interest has been identified.  With the alerts and alarms being activated by a number of different triggers increasing the value of OPS-COM IncidentAdmin package.  With specific people and vehicle alarms organizations can improve workplace safety for their security personnel with proper information sharing and notifications.

Keep your team safe by pushing alerts and alarms directly to their handheld devices.

 Add Alerts to People or Vehicles of Interest

  • You can tag individuals or vehicles in the system using a People Alarm or a License Plate Alarm.  Both allow you to add comments about the alert to better inform your team.
  • Your admin team has access to the complete details about an alert so they can determine the best course of action.
  • You define how and what alerts are used for in your organization.
People alert

Triggering a Security Alert

An alert is triggered when it is identified by the system.  This can happen in several different ways including:

  • A citation being written to the person or vehicle
  • Vehicle identification from a LPR camera
  • An access card is used on campus
  • Manual input into the system
handheld alert

Automatic Alarm Notification

System administrators can define how to notify your team that a person or vehicle of interest has been identified.  The setup can include parameters around what information is shared and who can see it for extra permissions.

Notifications can be received in the field with handheld devices, as flags when logged into the system, or sent via email to specific people.  Patrol teams would get automatic notifications on their handheld device when they enter a name or license plate into the system that had an alert attached in the database allowing for better information sharing.

Your administration team determines if, when, and how to dispatch patrols.

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