Improve security with automated alarms for disallowed individuals and vehicles, and an automated be-on-the-lookout (BOLO) process for the safety of your security staff. Once tagged, IncidentAdmin will automatically notify relevant users when a subject on the disallow list is identified.
Identification comes through an issued citation, vehicle identification on LPR cameras, use of an access card, or manual identification in a dispatch or incident record. Automated security alert alarms and instant notifications are also sent to all hand-held devices for field staff.
Tag Individuals and Vehicles of Interest
- Add People or License Plate alarms to individual and vehicle records
- Add history details or comments to tagged subjects
- Admin users have unlimited access to tagged subjects to make informed decision
Customize Notification Settings
- Define alarm access and notification protocols for your user types
- Establish parameters for information accessed in alarm records
- Create custom protocols for alarm responses based on alarm type
AUTOMATE ALERTS TO YOUR PATROL TEAMS HANDHELD DEVICES
Keeping your patrol teams safe, prepared, and informed with current alert information to their patrol devices. Color-coded alerts helps your team understand what is urgent and a priority.
With a proper notification system all staff are informed as issues present themselves. Communication in a security environment is key to keeping everyone safe. Automated messaging ensures that an autonomous and vigilant system can assist patrols who may be distracted or busy with other tasks.
Vital Information is Available and Secure
Patrol officers receive alert notifications on their Android devices whenever an administrator issues an alert to the patrol team.
Complete details about the alert are not displayed on the device for security reasons but security personnel are notified that this is a person or vehicle of interest. Patrol officers have the information they need for effective patrols at their fingertips.
Immediate Security Notifications
Automated alarms and instant notifications will display on the remote enforcement handheld devices as they come in. Security personnel can also view these security notifications at a later in the Message Alerts tab of the device.
Categorize Alerts for Easy Reference
Administrators or managers can categorize all automated alerts for easy reference by your patrol team.
Security notifications can be created in three different categories to help your team quickly determine the urgency of the message.
- Yellow Alerts: used to inform personnel of security events that should be monitored
- Blue Alerts: for non-urgent communication or informational purposes
- Red Alerts: for situations that require immediate action
REALTIME SECURITY NOTIFICATIONS AND AUTOMATED ALARMS FOR YOUR OPERATION
You can customize the OPS-COM system to define security alerts and how and when your team receives notice that a person or vehicle of interest has been identified. With the alerts and alarms being activated by a number of different triggers increasing the value of OPS-COM IncidentAdmin package. With specific people and vehicle alarms organizations can improve workplace safety for their security personnel with proper information sharing and notifications.
Add Alerts to People or Vehicles of Interest
- You can tag individuals or vehicles in the system using a People Alarm or a License Plate Alarm. Both allow you to add comments about the alert to better inform your team.
- Your admin team has access to the complete details about an alert so they can determine the best course of action.
- You define how and what alerts are used for in your organization.
Triggering a Security Alert
An alert is triggered when it is identified by the system. This can happen in several different ways including:
- A citation being written to the person or vehicle
- Vehicle identification from a LPR camera
- An access card is used on campus
- Manual input into the system
Automatic Alarm Notification
System administrators can define how to notify your team that a person or vehicle of interest has been identified. The setup can include parameters around what information is shared and who can see it for extra permissions.
Notifications can be received in the field with handheld devices, as flags when logged into the system, or sent via email to specific people. Patrol teams would get automatic notifications on their handheld device when they enter a name or license plate into the system that had an alert attached in the database allowing for better information sharing.
Your administration team determines if, when, and how to dispatch patrols.