REMOTE ENFORCEMENT MEANS TAKING YOUR OPERATION ON THE ROAD
Our cost effective OPS-COM for Android remote enforcement Android app for parking citations allows for the simplified retrieval and management of violations by security staff in the field. Users can quickly view and record details specific to vehicles on location. Merging new information with the cloud-based OperationsCommander application enables your office to be proactive and efficient.
Imagine data available on handheld devices where you need it, and when you need it.
With vehicle and permit remote enforcement query tools important information is literally a few clicks away. OPS-COM LPR exposes many options for automated traffic enforcement.
Integration with a Bluetooth printer enables patrol officers or any staff with an Android handheld devices to issue violations within a seamless interface. In the field data sync ensures violation details will be readily available for user appeals and payments long before security staff return to the office.
Patrol staff can easily share chalking data remotely between colleagues. Tire chalk data includes time, date, image, and GPS location. Parkers are granted a grace period to allow for payments, both static LPR cameras and patrol staff can share and link data remotely. Static LPR cameras chalk visitors as they arrive and set a grace period countdown timer. As security patrols navigate parking areas, this information is available to them including images and chalked data records from fellow patrol staff. When they issue citations, the details are linked for future review.
POINT. CLICK. ENFORCE.
Also known as LPR, ALPR (automation license plate recognition) and ANPR (automatic numeric plate recognition).
We are focused on streamlining parking and security management operations through the use of technology. LPR technology allows a patrol officer to quickly scan plates by pointing an ALPR enabled device at vehicle tags/plates.
Patrol staff can scan vehicles with vehicle mounted cameras, or by simply taking a picture with an OPS-COM enabled tablet.
Read more about our PL8RDR technology.
ANDROID PARKING CONTROL SOFTWARE
OperationsCommander leverages the advanced features of the Google Android operating system handheld devices. This creates a cost-effective Android parking software solution which offers many features including in the field remote data access. Most Android devices can be used and can be linked to a belt clipped Bluetooth printer to allow for mobile violation printing.
While doing remote parking enforcement the Security and Safety Patrol (SSP) can query plates and take pictures of the vehicles showing the infraction. As well, while in the field the parking safety office or system dispatcher can push notifications to the device. The Android driven OPS-COM parking control app is the perfect enforcement solution to complement a parking ticket system allowing patrols secure remote access to citation data.
PARKING ENFORCEMENT IN YOUR PALM
OperationsCommander mobile offers many advanced features for in-the-field patrol staff. Remote parking enforcement data access is key to the system architecture and automatically syncs data to the main office. The data sync allows the handheld device to push new violations to the server. Remote data sync also pulls new vehicle details in the same transaction, to assist in confirming vehicle registration. As violations are written and pushed to the server, they can be available to end users. These users can pay or appeal a violation often before the patrol physically returns to the dispatch office.
Vehicle searches can be performed in several different ways, including typing the plate directly into the device, using voice recognition and speaking the plate directly. The latest addition is simply taking a picture and using the built-in license plate recognition (LPR) engine to recognize the plate. Many users enjoy the LPR picture search since it requires limited interaction with the device.
If your installation is using LPR static cameras, data from these devices can also be pushed to the handheld. With an entry camera, the vehicle can be virtually or “tire” chalked when it enters the parking lot. When the remote enforcement device scans the plate at a later time the system identifies that the vehicle has been in the lot since it was chalked on entry. If the user purchases parking from a parking self-serve kiosk, the virtual tire chalk record is cleared.
DEVICES TALK TO EACH OTHER
Any remote enforcement picture that is taken is stored and available when a violation is issued. Using the remote enforcement handheld, a patrol staff (SSP) #1 can virtual chalk a vehicle and when SSP #2 comes by an hour later they can leverage the shared chalk data. If SSP #2 issues a ticket to the vehicle, the chalking image created by SSP #1 is included in the violation. When the user logs into the OPS-COM cloud portal, they are presented with all of the images reducing appeals and customer interaction.
Notice in the below images that the parker cannot argue their ticket. The vehicle was captured at 10:56 am and remains on-site and in the same position at 1:39 pm. All of the surrounding data is shared between all of the OPS-COM connected devices (LPR, handheld, and mobile cameras).
With this cost-effective Android based remote parking control technology, there really is No Place To Hide!
Image taken earlier in the day.
2nd image taken later in the day.
The plate scanned and cropped by the LPR system.
This together with the images on the left show the vehicle in violation throughout the day, together with a clear image of the plate.
REMOTE ENFORCEMENT AUDIT TRAILS
Full data tracking during enforcement.
If a user disputes a violation the system administrator can easily pull up details related to the vehicle and offence.
Some details include:
- image captured during virtual chalking
- GPS coordinates during virtual tire chalking
- image captured at time of offence
- GPS coordinates at time of offence
- past chalk details
With these details, it is possible to visualize the exact location of the offence using Google Maps.
Users of the Android parking software can be notified of issues as soon as they arise. In fact, when coupled with the OperationsCommander alarms module, users can even be notified when an LPR camera “sees” a particular plate. With automatic real-time notifications, security personnel can be notified as soon as they need to be. With crowd-sourced information feeding into the system from many sources, the patrols themselves can feel safe in the field.
As well, the remote handheld enforcement software supports real-time chat with OPS-COM support staff. Through the integrated chat parking/security patrols have full access to support personnel to assist with operational issues as they fulfill their parking enforcement role.